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Peptide Vault
Last updated 2026-08-08
Peptide Vault is a private peptide dose tracker, reconstitution calculator, and 203-compound reference library for iPhone — everything you log stays on your device.
Get help
Peptide Vault is built by Jacob Teague, a solo developer. Email jacobteague50@gmail.com and the message reaches him directly — there is no ticket queue and no bot in between. He answers as quickly as he reasonably can, and would rather be honest about that than promise a response time he cannot guarantee.
It helps to include your iPhone model and iOS version, the app version (shown in the app's Settings), what you expected to happen, and what happened instead. For anything about a purchase, include the Apple Account email you bought with. Please do not send health information you would rather keep private — we do not need it to help.
What's free, and what Pro costs
Peptide Vault is free to download. The free tier lets you track one FDA-approved GLP-1 compound, browse the full 203-compound library list, and use the reconstitution calculator, with no time limit.
Peptide Vault Pro is an auto-renewing subscription at $39.99/year or $9.99/month. Prices are localized, so the amount charged in your country may differ; the exact price is always shown in the app before you buy. Pro unlocks Coach, unlimited compounds, full compound detail pages with cited sources and known risks, injection-site rotation, deeper trends and history, and journal export.
Cancel or manage your subscription
Subscriptions are billed by Apple, so they are cancelled through Apple rather than inside Peptide Vault. Cancelling stops the next renewal; you keep Pro until the end of the period you already paid for.
- Open the iOS Settings app.
- Tap your name at the top, then Subscriptions.
- Select Peptide Vault, then Cancel Subscription — or switch between the monthly and annual plan from the same screen.
Restore a purchase
If you already subscribed and Pro is not showing up — after reinstalling, or on a new iPhone — restore it with the Apple Account you originally purchased on. Restoring is free and can be done as often as you need.
- Make sure you are signed in to the same Apple Account you subscribed with.
- Open Peptide Vault and tap Restore on the paywall, or go to Settings → About → Restore purchases.
- If Pro still does not unlock, email us with the Apple Account email used for the purchase and we will look into it.
Export or delete your data
Your protocols, dose logs, journal entries, and calculator inputs are stored on your iPhone, not on our servers. That means you control them directly, and deletion is immediate and permanent — we hold no copy to restore from.
- Export: open Settings in the app and use the journal export option (a Pro feature).
- Delete everything: Settings → Delete all my data.
- Deleting the app from your iPhone also removes all of its data.
What Coach is, and what it isn't
Coach is a Pro feature: an AI research assistant you can ask about the compounds you track. It is built to point you at what the app's reference library and its cited sources actually say.
Coach is not a doctor. It does not diagnose, prescribe, recommend a protocol, or give medical advice, and it can be wrong or incomplete like any AI assistant. Verify anything that matters against current medical sources and your own healthcare provider before acting on it.
Coach only runs when you use it. The message you type is sent to our server and forwarded to OpenAI to generate the reply; we do not store your Coach messages. Your journal entries, dose logs, and Apple Health data are never sent to Coach. If you turn on the in-chat share toggle, your compound names and a stack summary are included so answers can reference them — you can turn that off at any time. The full detail is in the privacy policy linked below.
Peptide Vault is not medical advice
Peptide Vault is a passive tracking and reference tool for educational research purposes. It is not a medical device and does not provide medical advice, diagnosis, treatment, or dosing recommendations. Always consult a qualified healthcare provider before starting, changing, or stopping any regimen. You are responsible for your own health decisions.
Refunds
Purchases are made through Apple, so refunds are handled by Apple rather than by us. Request one at reportaproblem.apple.com with the Apple Account used for the purchase. If something in the app is the reason you want a refund, email us as well — we would like the chance to fix it.
Privacy and terms
- Privacy policy: Peptide Vault privacy policy — what the app stores, who receives what, and how long it is kept.
- Terms of Use (EULA): Peptide Vault uses Apple's standard licence agreement — Apple Standard EULA. Our portfolio-wide Terms of Use also apply.